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Ok, for the few of you who were following my purchase of my first LCD TV here.... http://www.tweakcityaudio.com/forum/...read.php?t=684 you knew today was the day they were supposed to receive their last shipment of the 37" Sharp Aquos 720P LCD's that I purchased on Friday.
So, I went in late this afternoon after the Mrs. got off work to pick it up. Only, they didn't have it. They only got partial shipments and today was the start of a big close out sale on a bunch of stuff so while my particular purchase was already on close out prior to today's sale.... somehow in the "frenzy" of putting all the stuff out on the floor, My TV never got marked as sold and put aside.
By the time I got there, the only one they had left in all of the Indy stores, was the display model (now disconnected and sitting on a table) which had been on the floor and playing non-stop since July of 2008 (I guess they track when TV's go on the floor as display models). I balked at that even though they offered me another $50 off.
I was preturbed, but didn't get irate or anything telling the sales guy I understood how the mistake happened and we needed some time to ourselves to think about what we wanted to do. The next thing I know, the manager is with us appologizing profusely about the mix up. He said if I wouldn't mind waiting a few minutes, he would crunch some numbers and come up with what he hoped would be a reasonable offer for us. We said sure....
After about fifteen or twenty minutes, He came out and asked us if we would enjoy a larger set. He offered us a 40" Samsug 1080P (LN40A550) Which they sell for $997.97
http://www.hhgregg.com/ProductDetail...Store=All#page for $649 (which was $50 more than we paid for the 37" 720P Sharp). I said, make it $699 and include the three year bumper to bumper HH Gregg extended warranty (A normal $150 charge) and you've got a deal. He immediately said no problem and again apologized all over himself for selling our TV out from under us.
Of course, his sales guy was probably hit pretty hard in commissions when I declined the $59.99 and upgrade $74.99 6 foot HDMI cables. ;) But still, I think I was treated very fairly and got a very nice deal. I really think they were expecting me to throw a :hissyfit: or something. But, once again the calm cool approach worked very well.
I can say that so far anyway, right out of the box the on screen menu is OUTSTANDING and quite easy to navigate. The remote is AWESOME. The buttons are LARGE and well spaced for older farts like me. And, the PQ is quite nice so far without a single adjustment.
My hat is off to HH Gregg for sure....
So, I went in late this afternoon after the Mrs. got off work to pick it up. Only, they didn't have it. They only got partial shipments and today was the start of a big close out sale on a bunch of stuff so while my particular purchase was already on close out prior to today's sale.... somehow in the "frenzy" of putting all the stuff out on the floor, My TV never got marked as sold and put aside.
By the time I got there, the only one they had left in all of the Indy stores, was the display model (now disconnected and sitting on a table) which had been on the floor and playing non-stop since July of 2008 (I guess they track when TV's go on the floor as display models). I balked at that even though they offered me another $50 off.
I was preturbed, but didn't get irate or anything telling the sales guy I understood how the mistake happened and we needed some time to ourselves to think about what we wanted to do. The next thing I know, the manager is with us appologizing profusely about the mix up. He said if I wouldn't mind waiting a few minutes, he would crunch some numbers and come up with what he hoped would be a reasonable offer for us. We said sure....
After about fifteen or twenty minutes, He came out and asked us if we would enjoy a larger set. He offered us a 40" Samsug 1080P (LN40A550) Which they sell for $997.97
http://www.hhgregg.com/ProductDetail...Store=All#page for $649 (which was $50 more than we paid for the 37" 720P Sharp). I said, make it $699 and include the three year bumper to bumper HH Gregg extended warranty (A normal $150 charge) and you've got a deal. He immediately said no problem and again apologized all over himself for selling our TV out from under us.
Of course, his sales guy was probably hit pretty hard in commissions when I declined the $59.99 and upgrade $74.99 6 foot HDMI cables. ;) But still, I think I was treated very fairly and got a very nice deal. I really think they were expecting me to throw a :hissyfit: or something. But, once again the calm cool approach worked very well.
I can say that so far anyway, right out of the box the on screen menu is OUTSTANDING and quite easy to navigate. The remote is AWESOME. The buttons are LARGE and well spaced for older farts like me. And, the PQ is quite nice so far without a single adjustment.
My hat is off to HH Gregg for sure....
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