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Kudos To Dell

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  • Kudos To Dell

    One of our IT guys looked over my hosed laptop and talked with Dell. Dell diagnostics indicated a failing hard drive. This was Tuesday afternoon. Dell said they would ship a replacement HDD that would get here Thur or Friday. Get this...the replacement HDD arrived before noon on *Wed*.

    Popped in the new HDD and all is well!

    I cannot say that Dell would handle every situation like this, but I do have to give them kudos for taking care of me and in rapid fashion.
    Pick up virtue from everyone
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