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HDTracks has been hacked

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  • HDTracks has been hacked

    Your credit card number may have been pilfered.

    I received this e-mail late yesterday.

    This is lovely.


    URGENT MESSAGE

    Dear HDtracks Customers:

    We want to alert you that we have recently heard from several customers who believe that their credit card numbers may have been hacked from the HDtracks site. We have been investigating this issue, as we take the security of your information very seriously. We have already implemented additional security to the site and continue to incorporate additional security measures.

    Although we do not know if in fact any credit card numbers were indeed stolen from the site or while in transmission to the site, this letter is to advise you, as a precautionary measure to contact the issuer of any credit card[s] that you may have used to make purchases in the HDtracks store, and to request a replacement card with new numbers. This is a good step to take regardless, for any consumer who regularly shops online using a credit card.

    Thank you.

    Norman and David Chesky

  • #2
    I recently had a card "compromised" by a website issue, so the bank sent me a new card with a new number just in case. It turns out some guy in Itally managed to spend $2k with the NEW CARD before I ever used it! Bank caught it right away and now I have yet another new card on the way to me. Fun fun fun, just watch your statements every month and you should be OK.

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    • #3
      Yet more reasons not to use Debit cards.
      With a shovel...

      Comment


      • #4
        I've been lucky so far...and yeah...debit is just a ridiculously bad idea. We're very lucky that credit card companies are so easy to work with.
        "Sometimes I think the surest sign that intelligent life exists elsewhere in the universe is that none of it has tried to contact us."

        -Bill Watterson

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        • #5
          Mine was a credit card, but if someone can get a credit card number before the card is used I wonder how safe my debit card really is. I only use it as an ATM card and quite frankly I would prefer it not have the debit "feature".

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          • #6
            Visa has the same zero liability on debit cards as they do on credit cards. This was not originally the case, but it is now. I have a visa debit card that I use online occasionally, the account is for my disposable income (groceries, gas, etc) so the balance is always low anyway.
            http://usa.visa.com/personal/cards/d...FRkpawodBEzIqw

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            • #7
              That's all they said? No offer of no charge credit monitoring?

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              • #8
                Originally posted by Chu Gai
                That's all they said? No offer of no charge credit monitoring?
                Credit monitoring is a scam. A step below in store extended warrantees.

                As for the zero liability, that is "eventually" and having an empty checking account can cause some major hassles while you wait for resolution.

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                • #9
                  Originally posted by dvenardos
                  Visa has the same zero liability on debit cards as they do on credit cards. This was not originally the case, but it is now. I have a visa debit card that I use online occasionally, the account is for my disposable income (groceries, gas, etc) so the balance is always low anyway.
                  http://usa.visa.com/personal/cards/d...FRkpawodBEzIqw
                  Did you read the fine print?

                  Covers U.S.-issued cards only. Does not apply to ATM transactions, PIN transactions not processed by Visa, or certain commercial card transactions. Individual provisional credit amounts are provided on a provisional basis and may be withheld, delayed, limited, or rescinded by your issuer based on factors such as gross negligence or fraud, delay in reporting unauthorized use, investigation and verification of claim and account standing and history. You must notify your financial institution immediately of any unauthorized use. Transaction at issue must be posted to your account before provisional credit may be issued. For specific restrictions, limitations and other details, please consult your issuer.
                  With a shovel...

                  Comment


                  • #10
                    They only have one zero liability for credit card and debit cards so the fine print is the same as using your Visa card. Yes, it doesn't count if you use it as an ATM card instead of a credit card, you wouldn't be doing that for internet transactions anyway.
                    Originally posted by Stereodude
                    Did you read the fine print?
                    If they clean me out for $150 I am not going to die waiting for the money to be reimbursed.

                    edit: For my bill paying account I don't have a visa card or an ATM card, nothing comes out of there except bills.

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