Good afternoon!
I was hoping someone can shed some light on the ordering/processing/shipping process for me?
I ordered a VS-18.1 and Dayton AMP last Monday the 9th, and it kept saying processing until I called on the 13th to see if their was a problem with my information and I was told that nothing was wrong and whomever I spoke with changed it to confirmed. Now approximately a week later, it still says confirmed but my credit card was charged last thursday. I called again today to see if it maybe shipped but hadn't been updated but I was told they had no way to check but to call another number. After calling that number I was told that they couldn't check that either, but the one person that most likely could see wasn't working either.
Basically, how long does it usually take to receive a order? Admittedly I'm just really excited to receive the goods, but I'm usually used to anything ordered online shipping within a day or 2 at the most from when its ordered. I realize its a smaller company and not Amazon or newegg but 9 days seems like a long time for in-stock items.
Thanks!
Cody
I was hoping someone can shed some light on the ordering/processing/shipping process for me?
I ordered a VS-18.1 and Dayton AMP last Monday the 9th, and it kept saying processing until I called on the 13th to see if their was a problem with my information and I was told that nothing was wrong and whomever I spoke with changed it to confirmed. Now approximately a week later, it still says confirmed but my credit card was charged last thursday. I called again today to see if it maybe shipped but hadn't been updated but I was told they had no way to check but to call another number. After calling that number I was told that they couldn't check that either, but the one person that most likely could see wasn't working either.
Basically, how long does it usually take to receive a order? Admittedly I'm just really excited to receive the goods, but I'm usually used to anything ordered online shipping within a day or 2 at the most from when its ordered. I realize its a smaller company and not Amazon or newegg but 9 days seems like a long time for in-stock items.
Thanks!
Cody
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